About Guest Room アーカイブ - Japanese small luxury - YAMA-NO-CHAYA [Hakone onsen]

Reservation

For Reservation

【 Payment 】: Payment can be made in cash or by various credit cards (VISA, Master, JCB, American Express, Diners Club, UnionPay).

【 About Cancellation 】: 20% from 7 days prior to stay, 50% from one day prior to stay, 100% on the day of stay or no-show.
*The rate of cancellation charge will be changed on special days.

Check-in time: 15:00 / Check-out time: 10:00 If we do not hear from you after 7:30 p.m., we will treat it as a cancellation.

Number of guest rooms / 15 rooms (Open-air bath room 11 rooms / Tsukimidai / Standard room 4 rooms)
Facilities / Two open-air baths (Iwato and Keikoku), an indoor bath (Kajika no yu), and two open-air baths (Take no Yu/Usagi and Tsuki)
Bar lounge, private dining room, parking

お客様によくお問い合わせいただく内容をまとめました。

Q：About check-in and check-out: Check-in time is from 15:00 to 18:00, and check-out time is 10:00.

Q：About late check-out: You can extend your stay up to 11:00 am. An extension fee of 3,300 yen per room will be charged.

Q：How’s the view from your room?: You can see the Hakone Inner Rim and Mount Yusaka facing the inn.

Q：Can I see the river from my room?: Because the inn is located on a hill, you cannot see the Hayakawa River, but you can hear the murmur of the river.

Q：Do you have a hot spring bath in your room?: Yes, all of the baths in our guest rooms use hot spring water. Please enjoy the hot spring water drawn from 300 meters below the surface in your room.

Q：About the washing place of the guest room with an open-air bath: The room with a hot spring bath has a washing place. Shower faucet, shampoo, treatment and body soap are also available.

Q：Do you have non-smoking rooms?: All rooms are entirely non-smoking from September 2023. Please use the ashtray available at the entrance.

Q：Is it possible to check in early?: If your room is ready, you can check in a little earlier.

Q：Is it possible to check in late?: For reservations with dinner, check-in is required by 18:00.